Privacy Policy

We are committed to protecting your privacy with the highest standards of care. This policy explains how Pentasent collects, uses, protects, and processes your information across our wellness platform, AI tools, community features, and health integrations.

Effective Date: March 1, 2026

1. Who We Are

Pentasent is a global health and wellness technology company offering digital tools for habit tracking, journaling, guided rituals, AI-powered insights, biometric integrations, and supportive community engagement. We design our services to empower individuals with clarity, confidence, and evidence-informed guidance throughout their wellness journey.

2. Information We Collect

To provide personalized and secure services, we may collect: • Account Information – Name, email address, login credentials. • Profile Data – Wellness goals, preferences, age range. • Health & Wellness Data – Mood logs, sleep tracking, symptom entries, nutrition inputs, journal content. • Biometric Integrations – Wearable device data, glucose readings, or other connected metrics. • AI Interactions – Inputs and outputs from AI-powered tools. • Community Content – Posts, comments, participation data. • Usage & Device Data – IP address, device type, browser type, session data. • Payment Information – Securely processed by third-party providers. You control what information you choose to share within the platform.

3. How We Use Your Information

We use collected information to: • Deliver personalized wellness insights • Generate AI-driven guidance • Improve platform performance and features • Facilitate community engagement • Provide customer support • Process subscriptions and payments • Maintain platform security and prevent misuse • Comply with legal obligations We do not sell personal health or biometric data.

4. AI & Automated Processing

Our platform includes AI-powered features that analyze user-provided inputs to generate insights and suggestions. AI systems operate within controlled environments and are designed to support—not replace—professional medical advice. Users maintain control over what data is submitted for AI processing.

5. Health & Biometric Data

If you connect third-party devices or health services, we may process related biometric information solely to provide enhanced personalization and insights. You may disconnect integrations at any time through your account settings.

6. Data Sharing

We may share limited information with trusted service providers including: • Cloud hosting infrastructure • Payment processors • Analytics providers • Legal authorities where required by law All partners are contractually required to safeguard your information.

7. Data Security

We implement administrative, technical, and physical safeguards including encryption, secure cloud environments, restricted access controls, and regular security assessments. While no system can guarantee absolute security, we continuously enhance our protections.

8. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request account deletion at any time.

9. Your Rights

Depending on your jurisdiction, you may have the right to: • Access your personal information • Correct inaccuracies • Request deletion • Restrict or object to processing • Withdraw consent • Request data portability To exercise these rights, contact us at hello@pentasent.com.

10. Cookies & Tracking

We use cookies and related technologies to improve user experience, analyze usage patterns, and optimize performance. You may manage cookie preferences through your browser settings.

11. Children’s Privacy

Our services are not intended for individuals under 16 years of age (or the minimum age required by applicable law). We do not knowingly collect personal information from minors.

12. International Data Transfers

Your information may be processed in jurisdictions outside your country of residence. Where applicable, we implement appropriate safeguards for international data transfers.

13. Updates to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through platform notifications or email.

14. Contact Us

For questions regarding this Privacy Policy: Pentasent Privacy Office Email: hello@pentasent.com Address: Tower-A, Sector-15, Village Silokhera Gurugram, Haryana, 122002